Steps for a wireless keyboard
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First, make sure Bluetooth is turned on on your Mac. Then follow these steps on your keyboard:
- Make sure that your keyboard is turned on. If you have a Magic Keyboard or Magic Keyboard with Numeric Keypad, slide the power switch on the back of the keyboard to turn it on (green is visible when the keyboard is on). If you have an Apple Wireless Keyboard (late 2015 or earlier), press the power button on the right side of the keyboard. The green LED on the upper right side of the keyboard briefly lights up.
- Verify that the keyboard is connected by pressing the Caps Lock key. If the keyboard is connected to your system, the Caps Lock light turns on when you press it.
- Read about setting up your Apple wireless devices to make sure that the device is set up correctly.
- Make sure that your keyboard has power. Check the battery level in the Bluetooth menu at the top of your screen. If power is low, recharge your Magic Keyboard or Magic Keyboard with Numeric Keypad, or replace the batteries in your Apple Wireless Keyboard.
- Check the keys by typing in an app like Notes or TextEdit.
Ubuntu mac. If your keyboard doesn't work over Bluetooth after trying these steps, it might need to be replaced.
Steps for a USB keyboard
First, check your device's USB connection. If the tips on that page don't fix it, try these steps:
- Unplug all devices from your computer, including any connected mouse, keyboard, printer, scanner, camera, iPod, external hard drive, and hub.
Some devices, like iPod, might require you to perform steps before it's safe to unplug them. - Plug your keyboard and mouse back into your computer firmly and securely. Make sure that the connector is completely in the port. (USB plugs fit into ports one way only, and won't plug in if you try to insert them upside-down.)
If you have a Magic Keyboard or Magic Keyboard with Numeric Keypad, also make sure that your Lightning to USB cable is securely connected to the Lightning port on the back edge of the keyboard. - If your keys still don't work, try plugging your keyboard in to the other USB ports. Be sure to try them all. Check to see if the keyboard's Caps Lock light turns on when you press it, and try typing in an app like Notes or TextEdit.
Magic Keyboard and Magic Keyboard with Numeric Keypad use a Lightning to USB cable. Make sure that the cable you're using is the one that came with the keyboard, or is a Lightning to USB cable that you know is in working order. You can try a different Lightning to USB cable to test whether the cable is causing the issue.
Other tips for fixing issues with your USB keyboard:
- If your keyboard works in one of your USB ports but not all, your computer might need service.
- If your keyboard doesn't work in any of your computer's USB ports, your keyboard might need to be replaced.
- If your Apple Keyboard with Numeric Keypad isn’t charging your iOS device, plug your charging cable directly into a USB 2.0 or 3.0 port on a computer that’s on and not in sleep mode.
If only some keys on your wireless, USB, or built-in keyboard work
If some keys on your keyboard work and others don't, try these steps.
Caps Lock key
The Caps Lock key is designed to avoid accidental activation. If the Caps Lock key doesn't turn on with a quick tap, hold the key down for about one second, or until the key's green indicator lights up. Do the same to turn off Caps Lock.
Media Eject key
The media eject key has a slight delay to keep it from being used accidentally. Hold down the key until the Media Eject icon appears on your screen.
Other keys
You might have set an option that changes how your keyboard operates. Choose Apple () menu > System Preferences, and then try these tips:
- In the Accessibility pane, click Speech in the left side. If 'Speak selected text when the key is pressed' is selected, deselect it or click Change Key to select another key.
- In the Accessibility pane, click Keyboard. Make sure Enable Slow Keys is turned off. If it's on, you have to hold down a key longer than usual before it's recognized.
- In the Accessibility pane, click Mouse & Trackpad. Make sure Enable Mouse Keys is off. If it's on, pressing keys in the numeric keypad moves the pointer instead of entering numbers.
- In the Keyboard pane, click Input Sources. Make sure that the correct keyboard layout is selected.
You can also see your keyboard's current layout on your Mac's display to make sure that you're using the correct layout:
- In System Preferences, click Keyboard, then select 'Show keyboard and emoji viewers in menu bar.'
- Choose the keyboard icon in your menu bar, then choose Show Keyboard Viewer. You'll see a graphical representation of your keyboard that highlights the corresponding keys you press on your keyboard.
Mac equivalents of Windows keys
Many of the keys that you'd see on a PC have equivalent keys on an Apple keyboard.
Windows logo: Press Command (⌘).
Microsoft office mac free trial. Backspace or Delete: Press Delete.
Enter or ⏎: Press Return.
Alt (left): Press Option (⌥).
Alt GR (right): Press Option + Control.
Applications: This key isn't available on Apple keyboards.
Use the On-Screen Keyboard for other functions
If your Apple keyboard doesn't include the following keys, you can recreate them in Windows using the On-Screen Keyboard.
Use the Snipping Tool to print screen
To recreate the Print Screen and Print Active Window function in Windows, use the Snipping Tool.
If your keyboard isn't working as expected in Windows
Wireless Mac Keyboard Not Working
If your Apple keyboard works as expected in macOS but not in Windows, try these solutions:
- Install the latest Apple software updates for Windows.
- Install the latest Windows support software.
- If you're using Microsoft Windows 10 N, install the latest Media Feature Pack.
Learn more
- Microsoft provides a keyboard mapping article that describes using a Windows keyboard with macOS.
- Use Microsoft Keyboard Layout Creator to find key combinations for the unique characters used by the language and region your Apple keyboard is designed to support:
- Download, install, and open the Microsoft Keyboard Layout Creator.
- Choose File > Load Existing Keyboard.
- Select the keyboard you want to see.
- Find the country or region name in the keyboard list that's followed by '(Apple)'.
- Follow the instructions provided with the app. You can print images of the keyboard, including what keys look like when holding modifiers like Shift, Option, or Fn.